The self help program strives to eliminate the confusion that self represented litigants (often called pro se litigants) may have about the court system. While the case managers of the self help program are not attorneys and cannot provide legal advice, they provide answers to procedural questions that the self represented litigants may have. The case managers also verify that all necessary documents have been properly filed before setting the case for a hearing. The case managers will notify the parties of any documents still needed before a hearing can be set. In addition, the case managers can refer parties to the circuit’s mediation program, if necessary.